Terms and Conditions

Last Updated: November 28, 2024

These terms and conditions (“terms”) set out the terms on which Escreen (“Escreen”, “Company”, “us”, “we”, “our”) provide you (“you”, “your”, “customer”, “reseller”, “partner”) with access to the Escreen digital signage solution (“service”) at www.escreen.com (“website”) or any Escreen app available through our official channels.

Please read these terms carefully and ensure that you have understood them. Escreen and customer are hereinafter collectively referred to as “Parties” and individually as a “Party”. By using our service, you warrant that you understand and accept these terms. If you are accepting these terms on behalf of your employer or acting as an employee, you warrant that you are authorized to enter into legally binding contracts on behalf of your employer. The same rights, limitations, and restrictions apply to your employer.

You agree that these terms are enforceable as if they were a written negotiated agreement signed by your employer. If you do not agree to these terms, please cease use of the service immediately. You are advised to print and retain a copy of these terms for your future reference.

The service and www.escreen.com are owned and managed by Escreen, a SaaS-based company from Surat; having its registered address at 406-409, Exiito Hub, Surat, GJ, IN – 395005. Escreen is engaged in developing cloud-based digital signage software for building media networks for advertisements and communications (“Escreen Technology”). The service is intended to be used for commercial purposes. If you wish to use our service for private, non-commercial purposes, please contact us at co*****@es*****.com ” href=”mailto:co*****@es*****.com” data-original-string=”RO+rjnUM1/MiuYsgie8ajZ4zyUC+uWpJL9ztYv9M8cs=” title=”This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.” target=”_blank” rel=”nofollow noreferrer noopener” data-slate-node=”element” data-slate-inline=”true”> co*****@es*****.com .

In order to access and use our service, you shall be required to register using the online registration form made available to you on our Website. By completing the online registration form, you consent to us conducting verification and security procedures in respect of the information provided in such online registration form. Upon completion and submission of the online registration form by you on www.escreen.com, you shall be sent an email confirming your registration. You hereby warrant that the information provided by you is true, accurate, and correct. You further warrant that you shall promptly notify us in the event of any changes to such information provided. You shall keep any login details confidential and secure. Without prejudice to our other rights and remedies, we reserve the right to promptly disable your login details and suspend your access to our service if we have any reason to believe that any user has breached any of the provisions set out herein. Please don’t sign up with false information; if any of your contact details change, keep your information updated. If we suspect someone has broken into your account, we may suspend it and get in touch with you.

Escreen will provide the Digital Signage Technology through which the Advertisement(s)/visual content(s) will be displayed through the Solution at identified Digital Host Sites identified by customer. Escreen will provide a pre-configured signage media player (which should be procured by customer as per the pricing mentioned on the site or mutually agreed pricing) for seamless deployment. The customer has to ensure internet connectivity as per the specification provided or recommended by Escreen. Escreen will provide remote support and testing services for installation, configuration and integration of Escreen Technology with the displays/equipment at the Digital Host Site to ensure that the Solution is fully operational. This service may vary as per the subscription package subscribed by the customer. Escreen will provide remote operation and maintenance support for resolving any technical issues related to Escreen Technology. This service may vary as per the subscription package subscribed by the customer. Escreen represents and warrants that, to the best of its knowledge, Escreen Technology does not infringe the IP Rights of any third party.

You must be at least 18 years of age to use our systems as we collect personally identifiable information. Your contract with us shall commence on the date we send your confirmation email. Your contract shall continue unless terminated and shall automatically renew for further recurring periods of one (1) month (each a “Billing period”) unless terminated by you or us in accordance with these Terms. You may terminate your Contract with us at any time by providing notice in writing or by e-mail sent to the postal or e-mail address as available at clause 18 / our website. We may give you notice to terminate your contract and your use of our service at any time. We may suspend or terminate your access and use of our service immediately upon notice to you in the event that:

Upon termination of your contract, your access to www.escreen.com and our service shall cease and any content will no longer be accessible through our service. We may retain copies of your content and/or other data (including any user’s data) made available through our service for auditing and/or tax purposes or as required by us to comply with applicable law.

In consideration for payment of the service fees, we hereby grant you a non-exclusive, non-transferable (without a right to sub-license) license to access and use our service for the duration of your contract. You acknowledge that you shall be responsible for all use of our service by users and shall ensure that these terms and conditions are brought to their attention. You shall be liable for breach of these terms by a user as if it were a breach by you.

We shall use reasonable endeavors to make our service available to you at all times but cannot guarantee an uninterrupted or fault-free service. Our ability to provide our service may be impaired by conditions beyond our control. We shall take reasonable action to minimize disruptions caused by such circumstances but acknowledge that some interruptions may not be avoidable.

We use industry-standard security measures to protect against loss, misuse, and alteration of information handled by our service. However, you acknowledge that we cannot guarantee complete security against unauthorized access.

We offer support all weekdays between 10 am – 7 pm Standard Time (IST) for advice on access and use of our service, which comprises

The support detailed in this clause does not include diagnosis and rectification resulting from

You agree that you are solely responsible for all activities on www.escreen.com and use of our service, including that of your users. You shall promptly notify us in case of any breach of security or unauthorized use of your login details.

You are responsible for ensuring that any content is not deemed offensive or illegal. You hereby grant us a non-exclusive license to use your content for providing services.

You warrant that you own or have rights to all intellectual property rights in any content submitted. You indemnify us against claims arising from our use of such content.

You agree not to:

Escreen provides a transparent and user-friendly policy for data removal to safeguard user privacy and comply with global regulations such as GDPR and CCPA. If you wish to have your personal data or any associated content removed from Escreen, you can submit a request via email at co*****@es*****.io ” href=”mailto:co*****@es*****.io” data-original-string=”RO+rjnUM1/MiuYsgie8ajT0Tk+wnhCVxeIVtlquzVls=” title=”This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.” target=”_blank” rel=”nofollow noreferrer noopener” data-slate-node=”element” data-slate-inline=”true”> co*****@es*****.io or through our support portal. The request must include your account details (e.g., registered email or username) and specify the data to be removed. Once we receive the request, your identity will be verified through a secure process to protect against unauthorized actions. Eligible data for removal includes personal information, uploaded files, and other related content; however, certain data required by law (such as billing or audit trails) may be retained. Data removal requests are processed within 30 days, and users will be notified if additional time is required. It is important to note that once data is deleted, it is irretrievable, and services dependent on the removed data may be partially or fully affected. Users are encouraged to back up their important data before proceeding with the request, as Escreen is not liable for recovery after deletion. Data associated with active contracts or anonymized, aggregated data used for analytics cannot be deleted. If you have questions or need assistance with the data removal process, you can reach out via email at co*****@es*****.io ” href=”mailto:co*****@es*****.io” data-original-string=”RO+rjnUM1/MiuYsgie8ajT0Tk+wnhCVxeIVtlquzVls=” title=”This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.” target=”_blank” rel=”nofollow noreferrer noopener” data-slate-node=”element” data-slate-inline=”true”> co*****@es*****.io or phone at +91 99044 60868 or +91 93777 79278. Escreen remains committed to upholding the highest standards of privacy and data security.

Escreen offers various subscription plans for its services

Please note that all payments are non-refundable.

Escreen offers a free trial period for 14 days during which users can access premium features without charge. After 14 days, users must select one of our subscription plans mentioned above to continue using our services.

By subscribing to one of our plans through our website at https://escreen.io/pricing/, users agree to pay all applicable fees according to their selected plan. Payments will automatically renew at the end of each billing cycle unless canceled prior to renewal.

All fees are invoiced based on number of displays as per agreed package plan on www.escreen.com. Fees are invoiced on last day of each month. All fees are non-refundable unless otherwise agreed in writing.

We offer a 14-day free trial account limited to one (1) display where you can try out our service at no cost. With this account, we reserve rights for modifications without citing reasons.

You acknowledge that our service is provided “as is” without warranties except those expressly set out herein.

We own all rights related to our service and reserve all intellectual property rights.

You shall ensure compliance with applicable data protection laws regarding your use of our service.

You will not misuse our service nor attempt unauthorized access.

Subject to your prior approval, we may refer to you as our customer in marketing materials.

Each party shall keep confidential all information disclosed about operations or business unless required by law.

Your contract represents the entire agreement between you and us regarding use of www.escreen.com.

Please direct any queries about our terms and conditions to co*****@es*****.io ” href=”https:// co*****@es*****.io ” target=”_blank” rel=”nofollow noreferrer noopener” data-slate-node=”element” data-slate-inline=”true”> co*****@es*****.io